How the Albuquerque Police Department evolved its real-time crime center

The Albuquerque Police Department’s real-time crime center (RTCC) once operated on siloed data systems that didn’t talk to each other. Those silos made gathering information from the RTCC's systems and reporting it to field officers a tedious, manual process.

Deputy Chief J.J. Griego told Police1 that it would take three minutes and 40 seconds to get information from department’s data systems to responding officers in the field — an inefficient workflow that could prove dangerous in critical situations.

“We really needed to find a solution that would give the bridge operator, investigators, and even officers in the field that ‘single pane of glass’ where we could incorporate all those disparate systems,” Griego said. “And that’s when we discovered Peregrine.”

Since implementing Peregrine, the Albuquerque Police Department’s (APD’s) RTCC has grown to integrate thousands of data sources to streamline operations and buy back those three minutes and 40 seconds for preparation, decision-making, and other high-value tasks. In a recent article, Police1 explored how APD leveraged Peregrine to evolve a state-of-the-art RTCC. Read the full article here.