How the Livermore Police Department uses data integration to power real-time awareness and investigations

KEY IDEAS:

• The Livermore Police Department wanted to create a real-time awareness center (RTAC) that centralized both historical data and real-time inputs.
• Data silos prevented RTAC analysts from getting a comprehensive operational picture, delaying critical information for patrol officers in the field.
• Data integration unifies systems such as records management systems (RMS), computer-aided dispatch (CAD), real-time video, and external databases.
• With unified data, the Livermore Police Department improves real-time situational awareness, enhances officer safety, streamlines investigations, and increases department-wide efficiency.

💡 LIVERMORE POLICE DEPARTMENT (LPD) AT A GLANCE:

Location: Livermore, California

Established: 1876

Population: Approx. 84,867

Sworn count: 100

Total personnel: 153

Sources: LPD, U.S. Census

LIVERMORE, Calif. — Real-time information centers (RTICs) have become increasingly common in modern policing as agencies look to optimize resource allocation and implement data-driven public safety strategies. At the Livermore Police Department in California, command staff wanted to create a real-time awareness center (RTAC), a type of real-time information center, to keep patrol officers safe, streamline investigations, and conduct more thorough analyses.

To accomplish these goals, the Livermore PD needed a way to unify the many data sources that fed into its RTAC. Without data integration, personnel would have to manually find and draw connections across siloed police systems, wasting valuable minutes in time-sensitive scenarios.

As a solution, the Livermore PD implemented Peregrine to power its RTAC, which ultimately resulted in operational efficiencies across the entire department. Read on to learn how data integration powers real-time awareness, streamlines investigations, and improves operational efficiency at the Livermore Police Department.

Data silos limit real-time awareness for police departments

Many police agencies experience data silos, which occur when information is fragmented across multiple systems that don’t communicate. Data silos are a significant roadblock for agencies setting up real-time information centers, which rely on immediate access to historical data and live inputs.

💡 WHAT IS A REAL-TIME INFORMATION CENTER IN POLICING? Real-time information centers (RTICs) provide a centralized hub where police personnel receive live inputs, add context from historical data sources, and communicate critical information to officers in the field. Many RTICs rely on data integration to unify their historical, real-time, and shared data sources.

The Livermore PD wanted to establish a real-time awareness center (RTAC) that synthesized its diverse data sources, including its:

• RMS and CAD system
• Evidence management systems
• City traffic and school district cameras
• Body-worn cameras
• Patrol car cameras
• License plate recognition systems

When these systems are siloed, it’s hard for personnel to access and use all of the department’s data. It’s even harder to make connections between disparate pieces of data to power strategic decision-making.

READ MORE → How To Build the Best RTIC for Your Agency: 6 Tips

Integrating the Livermore PD’s data to power its real-time awareness center

Seamless data integration and implementation is the key to deriving value from data — it’s what allows public safety officers to make connections and understand relationships between data points.

The Livermore PD implemented Peregrine to integrate all of the data sources that power its RTAC. Crucially, pertinent data can be overlaid on a map, so the Livermore PD has a single view of the who, what, when, and where.

Now, anyone in the department only needs one screen and one search to access all the information they need — no matter what system it lives in — saving time and powering organization-wide efficiencies.

READ MORE → Standing Up Your RTIC: An Accessible Guide for All Agencies

How the Livermore PD uses integrated data to increase department efficiency

Since deploying Peregrine in January 2022, the Livermore PD personnel from command staff to patrol have leveraged data integration to better engage with their community and keep people and property safe.

🔎 AT A GLANCE: HOW DATA INTEGRATION STREAMLINES OPERATIONS AT THE LIVERMORE POLICE DEPARTMENT

• Provides real-time insights that increase situational awareness and officer safety
• Gives personnel across Livermore Police Department access to actionable intelligence in a single platform
• Connects data from multiple systems to streamline investigations
• Enables analysts to generate real-time crime trend analysis, dashboards, and automated reports
• Supports faster responses to incidents, improving community safety and trust

Increase real-time situational awareness

“Analysts provide necessary information to patrol officers in the field, which has led to successful arrests and interruption of crime.” —Capt. John Reynolds, Livermore PD

Peregrine’s platform democratized access to real-time data and information to power the Livermore PD’s RTAC, after a successful data integration phase.

By integrating city camera footage into Peregrine, which can then be monitored in real time, analysts in the RTAC use Peregrine to ensure patrol officers have all the information they need about any people, vehicles, or places they encounter.

READ MORE → 5 Ways To Improve Your Real-Time Information Center

On a recent webinar, Capt. John Reynolds noted that with Peregrine, “analysts provide necessary information to patrol officers in the field, which has led to successful arrests and interruption of crime.”

We know firsthand that giving patrol officers complete operational and historical context can save lives.

🔑 KEY TAKEAWAYS:

• Real-time information centers rely on integrated data to deliver immediate situational awareness.
• Unified data platforms allow RTIC personnel to quickly analyze incidents and provide officers with critical operational context.

Streamline investigations

It’s not just Livermore’s patrol officers who benefit from accessing, analyzing, and actioning all their data within one platform. Reynolds emphasized that Peregrine enhances “each step of the investigative process.”

Detectives can leverage every source of relevant data in one platform to:

• Test hypotheses
• Connect information to see a case’s bigger picture
• Answer their hardest questions
• Solve crimes more quickly

Analyze crime trends and operational metrics

Analysts turn what was once siloed data into actionable reports that automatically update in real time. Those reports might include:

• Up-to-the-minute crime statistics
• Emerging crime trends
• Dispatch response times

Command staff can easily view dashboards and reports that update with key metrics in real time. This allows them to:

• More strategically set and track progress on department-level priorities
• Promote transparency and alignment between the department, their community, and the city council
• Enhance officer safety

READ MORE → Data-Driven Decision-Making in Law Enforcement

Support faster responses to community calls for service

Police departments do more for their communities than stop and solve crimes. Data integration can be used as the foundation to better respond to all kinds of calls for service, not just those involving criminal activity.

🛄 CASE STUDY: SUPPORTING AGING COMMUNITY MEMBERS WITH UNIFIED DATA

Capt. Reynolds of the Livermore PD gave the example of a senior citizen in town who was lost. He didn’t know where he was, and he could only remember his first name. When police were called to the scene, an analyst in the RTAC was able to:

• Leverage Peregrine’s powerful partial queries and geospatial search. The analyst accessed a real-time map of the individual’s location and created a search radius looking for a male around his age with his first name.
• Identify key information within minutes. The analyst was able to identify the gentleman, his caregiver, and his address — all within Peregrine — to ensure that the individual got home safely.

Had the analyst been compelled to use a traditional RMS, they may have had to:

• Read each call for service or police report to assess relevance
• Identify the individual based on prior contacts and structured data fields

Without Peregrine’s universal search capabilities, the resolution to this incident may have taken hours instead of just minutes.

How data integration enables faster, more accurate police responses

Whether in community assistance situations or violent crime response, every second counts. Effective data integration enables everyone in the department to act quickly and precisely in the moments that matter most. Rather than clicking through multiple screens and searching through disconnected datasets, personnel get immediately relevant insights with one single search.

After implementing Peregrine, the Livermore PD saw tangible improvements across the entire department. Personnel benefit from increased situational awareness, streamlined reporting, and quick access to contextualized data that strengthens community relationships.

“Data integration was smooth, and Peregrine’s implementation team has been incredible,” said Reynolds. “They’ve been responsive to our staff and the needs of our agency. Even post-integration, their support has never dropped off.”

Peregrine’s dedicated, experienced implementation team — specializing in software engineering, product development, user engagement, and training — ensures departments can get started in days, not months. Contact us today to learn more.