How to build a crisis response program: Data-driven strategies for measurable outcomes
Our guide to launching a successful crisis response program. Eliminate data silos, prove outcomes, and choose the right integration tools to divert arrests and ER visits in your community.

With community members in crisis cycling between the streets, jail cells, and emergency rooms, local governments are rethinking their crisis response strategies. Alternative response models follow a more holistic approach, routing behavioral health calls for service to clinicians, community responders, and interdisciplinary teams of police officers and mental health specialists.
Despite their proven effectiveness, crisis response programs often fail — largely due to siloed information systems and messy, fragmented data. Our guide explores solutions to those data challenges. Download the guide to learn:
- Why data fragmentation makes success hard to prove for program managers
- How siloed data systems and complex regulatory environments hinder interagency collaboration and field operations for crisis response teams
- How to break down silos, unify data sources, integrate teams, and measure success
- How real-world alternative response teams are leveraging effective data integration solutions to carry out their mission
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