What is a patrol shift handoff in law enforcement?

A patrol shift handoff is the process of transferring situational awareness from one patrol shift to the next. Officers typically compile an end-of-shift briefing including key information about calls for service, incidents, suspects, and investigations. This helps the incoming shift understand what happened and what requires follow-up.

What is a shift briefing report?

A shift briefing report (or passdown report) summarizes activity from a patrol shift. It typically includes calls for service, arrests, BOLOs, suspicious activity, and investigations that require follow-up by the next shift.

Why are manual shift briefing reports difficult for police departments?

Manual shift reports require officers to recall incidents from memory and log into multiple data systems to retrieve notes and collate information. This process is time-consuming and can lead to incomplete or inconsistent reports.

How can police departments automate shift briefing reports?

Police departments can automate shift briefing reports by using a data integration and analytics platform such as Peregrine, which seamlessly unifies information from systems like CAD, RMS, and other operational platforms. Peregrine automatically compiles information on incidents, calls for service, and follow-ups into a single report without requiring multiple logins or manual data collection.

How do automated shift reports improve patrol shift changes?

Automated shift reports provide incoming officers with a complete summary of recent incidents and activity in seconds. This improves situational awareness, reduces reporting time, and helps ensure important information is not missed during shift changes.

How Caldwell PD automates patrol shift handoffs

How Caldwell PD automates patrol shift handoffs | Peregrine

KEY IDEAS:
The Caldwell Police Department (CPD) previously used a manual process for patrol shift handoffs that involved pulling information from several disparate systems to compile an end-of-shift briefing report.
The manual workflow was time-consuming and carried an increased risk of bias and information gaps in CPD’s shift briefing reports.
Peregrine automated the reporting process by instantly collating relevant data from CPD’s various information systems and integrating that data on a unified, interactive dashboard.
Now, CPD can generate comprehensive patrol shift briefing reports instantly, streamlining the shift handoff process and closing information gaps.
CPD patrol officers now start their shifts with stronger situational awareness to inform priorities and operational decisions.

CALDWELL POLICE DEPARTMENT AT A GLANCE:
Location: Caldwell, Idaho
Established: 1903
Population: Approx. 73,088
Sworn count: 73 officers
Total personnel: More than 90
Sources: CPD, U.S. Census

CALDWELL, Idaho – Patrol shift handoffs in law enforcement are structured to transfer operational awareness from one patrol shift to the next. Outgoing officers record important details from their shift so incoming officers can quickly get up to speed on investigations, safety risks, and incidents requiring follow-up action.

At the Caldwell Police Department, each shift handoff involves an end-of-shift report detailing:

Calls for service
Arrests and citations
Criminal or suspicious activity
BOLOs or wanted persons
Neighborhood disputes
Investigations that need follow-up

Before Peregrine, CPD patrol sergeants and officers had to manually compile and write out their end-of-shift reports. Officers toggled between multiple information systems to pull notes and collate incident details, and their supervisors would then type out a report at the end of each shift.

Now, Peregrine automates that process, creating comprehensive patrol shift passdown reports that eliminate context switching and manual workflows. CPD’s patrol officers can start their shifts with a more reliable and complete understanding of recent incidents and ongoing investigations, improving situational awareness and operational decision-making.

“We have to send out an email to other staff at the end of each shift with any important events that happened during our shift or follow-ups that need to happen during the next shift. Peregrine automatically summarizes all of that information, including how many calls patrol officers responded to, how many 911 calls came in, and critical incidents that occurred during the shift.” —Sgt. Andrew Holmes, Caldwell Police Department

How do manual shift changes create friction for patrol?

Shift change processes are critical for operational continuity in policing. However, manual shift changes can be clunky, tedious, and inconsistent. Here’s how patrol shift handoffs looked at CPD before Peregrine automated the process:

Officers often relied on memory to recall important incidents and activity from their shift.
To create their reports, officers had to log into multiple systems — including computer-aided dispatch (CAD) systems, records management systems (RMS), email, and spreadsheets — to retrieve their notes, which was tedious and time-consuming.
Manual reporting was prone to bias because it depended on institutional knowledge from personnel.
Reports were vulnerable to information gaps, especially in cases where there were no big arrests or crimes solved during a shift.

“Before, when we created shift rollups, we had to recall what happened during the shift and manually choose what to include in the rollup,” said CPD Sergeant Andrew Holmes. “So it was a more subjective process, and the rollups weren’t as comprehensive. If we were to do what Peregrine is doing now, it would have taken us a very long time.”

💡 WHAT ARE THE RISKS OF MANUAL SHIFT CHANGES IN LAW ENFORCEMENT?
Duplicated efforts among personnel
A lack of operational continuity for investigations and cases requiring follow-up
Potential for missed BOLOs or suspects
Possible errors, information gaps, or bias due to reliance on memory
Impacts to officer safety due to incomplete situational awareness

How Peregrine automates shift report generation using integrated public safety data

“If we were to do what Peregrine is doing now, it would have taken us a very long time.” —Sgt. Andrew Holmes, Caldwell Police Department

Peregrine improves patrol shift handoffs by integrating data from disparate systems — such as CAD, RMS, digital evidence systems, and automated license plate recognition (ALPR) systems — on one seamless, centralized platform that enables instant analytics and reporting.

Here’s how Peregrine generates patrol passdown reports:

The user selects their desired date or time range.
Peregrine pulls from officers’ CAD notes and other integrated data sources to collate all pertinent incidents and activity from the selected date or time range.
Peregrine packages the report in an integrated dashboard, complete with dynamic data visualizations and a high-level, AI-generated shift summary.

“It’s useful because I can set the date range to see what our team did that day, or in the last two weeks, and it’ll just give me a rundown of everything,” Holmes said. “It automatically compiles all of our tasks from that time period, including things I might have missed if I’d put together the report manually from memory.”

💡 AI WITH INTEGRITY: All AI-generated summaries in Peregrine come with clear, clickable source citations, making it quick and easy for users to verify information and explore the source data underlying each claim.

The above image contains notional data.

In addition to being objective and comprehensive, Peregrine’s patrol passdown reports are interactive. Users can click into any CAD incident, for example, to view details on the call, including related cases, persons, and arrests.

The above image contains notional data.

Putting it all together: Patrol shift handoffs before Peregrine vs. after Peregrine

	Before Peregrine	After Peregrine
End-of-shift reporting workflow	1. Recall critical incidents and activity from shift 2. Log into multiple information systems to retrieve incident and activity notes 3. Manually type out end-of-shift report 4. Send end-of-shift report to command staff and incoming patrol shift	1. Set desired date or time range 2. Instantly generate patrol passdown dashboard illustrating critical incidents and CAD activity 3. Click into specific incidents as needed to view granular details 4. Share patrol passdown report directly in Peregrine or via your agency’s preferred channel
What officers see in an end-of-shift report	Written report detailing calls for service, arrests, BOLOs, actions requiring follow-ups, and other critical incidents based on what officers could remember and the notes they could manually retrieve from their disparate information systems.	Auto-generated narrative shift summary including details such as number of incidents, key priorities, and notable operational decisions Complete list of critical incidents including time, type, location, and other relevant details Comprehensive list of CAD incidents from selected date or time range Dynamic data visualizations such as maps illustrating CAD incident locations
Potential operational impact	Relies on officers’ memory and institutional knowledge, creating risk of bias, errors, and information gaps Requires context switching between disparate platforms with different logins Results in a one-time, static report Creates inefficiencies and the potential for duplicate efforts May impact officer safety due to incomplete situational awareness	Improves operational continuity and situational awareness for incoming patrol shifts Reduces risk of bias, errors, and information gaps by automatically collating all relevant information from different source systems Requires just one login with no context switching Results in a dynamic, interactive report Takes seconds to produce

Streamline shift changes for your agency

Shift changes are a painful manual process for many law enforcement agencies — but they don’t have to be. By automating end-of-shift reports in Peregrine, CPD’s patrol staff now start each shift with an accurate, complete understanding of what’s happening in their community.

“My team starts every shift with a clear picture of what they need to know and go do,” said Sgt. Holmes. “Peregrine automatically summarizes activity from the prior shift, plus it highlights critical incidents and follow-ups needed based on what happened.”

To discover how Peregrine can enhance your agency’s operations, learn how we support law enforcement.

FAQs

What is a patrol shift handoff in law enforcement?: A patrol shift handoff is the process of transferring situational awareness from one patrol shift to the next. Officers typically compile an end-of-shift briefing including key information about calls for service, incidents, suspects, and investigations. This helps the incoming shift understand what happened and what requires follow-up.

How the Caldwell Police Department automates shift briefing reports to streamline patrol handoffs

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